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Target Audience

• Network operator managers tasked with making long-term architecture and support system decisions including vendor decisions
• Product management personnel concerned with the impact of OSS and BSS systems on next generation application and services rollout such as IP Multimedia Subsystem (IMS) and technology and/or application frameworks or platforms
• Managers and Directors tasked with OSS responsibilities and anyone who is involved in OSS/BSS decision making
• Vendors, suppliers, and service providers to network operators interested in their prospects for selling into the carrier marketplace
• Network and Engineering personnel seeking specific information such as leading OSS/BSS Approaches including OSS/J, OSA/Parlay, MDA, Information Technology Infrastructure Library (ITIL).

Key Questions Answered

• Telecom network operator interest in NGN OSS/BSS
• Challenges to OSS and BSS implementation
• Best OSS and BSS approaches for NGN
• OSS and BSS technologies
• OSS and BSS market forecast

More on the Report

NGN is altering the architecture of traditional OSS and BSS implementations. Functions carried out by the traditional OSS include Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA) and Inventory Management (IM). Functions carried out by the traditional BSS include Billing and Customer Care (B&CC), Mediation (MD) and Revenue Assurance (RA). OSS and BSS are confronted with formidable challenges in the wake of NGN.

This report provides a market forecast and comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments.

Chapter 1: Introduction

• Executive Summary
• What is NGN?
• History of NGN
• Comparison of NGN with Public Switched Telephone Network and with Public Switched Data Network
• Drivers of NGN
• Telecom Operator and Vendor Interests
• Improvement in Access Technologies
• Reduced Vendor Dependency
• Opening of Global Financial Markets
• Challenges for NGN
• Large Scale Capital Expenditure
• Operational Challenges
• Integration of Multiple Private Networks and Application into the Larger Public Networks
• Quality of Service (QoS)
• National Security and Competitive Policies

Chapter 2: Challenges for OSS and BSS in NGN

• Functional Modules of OSS
• Functional Modules of BSS
• Challenges for OSS and BSS
• OSS Challenges
• Stakeholder Apprehensions
• Framework to Integrate Customization Demands
• Smooth Transition from Existing OSS Frameworks
• Multi-vendor Co-ordination
• BSS Challenges
• NGOSS: The Convergent Approach
• Key NGOSS Terminology
• eTOM
• SID
• TNA
• NGOSS Compliance Tests
• The NGOSS Lifecycle
• Advantages of NGOSS

Chapter 3: Approaches and Technologies

• Fundamental Concepts
• Middleware
• Service Oriented Application Protocol (SOAP)
• Web Services (WS)
• Extensible Markup Language (XML)
• OSS/BSS Frameworks
• Telecommunication Management Network (TMN)
• FCAPS
• Messaging Formats
• Simple Network Management Protocol (SNMP)
• Common Management Information Protocol (CMIP)
• Enterprise Data Organization Approaches
• Enterprise Application Integration (EAI)
• Enterprise Service Bus (ESB)
• Leading OSS/BSS Approaches
• OSS/J
• OSA/Parlay
• MDA
• Information Technology Infrastructure Library (ITIL)
• Operator Case Study - British Telecom

Chapter 4: Vendor Analysis

• Vendor Landscape Observations
• Vendor Classification
• Comprehensive Solution Providing Pure OSS/BSS Vendors
• Comprehensive Solution Providing Composite Vendors
• Skill-set Extension Solution Providers
• Core Strength Concentrators - BSS
• Core Strength Concentrators - OSS
• Vendor Summary
• AdventNet Inc
• Agilent Technologies Inc
• AI Metrix (Acquired by SYS Technologies)
• Amdocs
• Argent Networks
• BCGI
• CBOSS
• Cerillion
• Comarch
• Comptel Corporation
• Comverse
• Concord Communications Inc (Acquired by CA)
• Evolving Systems Inc
• Formula Telecom Solutions
• Hewlett-Packard Company
• Intec Telecom Systems
• LHS
• Lightbridge Inc
• MetaSolv Software Inc (Acquired by Oracle)
• Metratech
• IBM
• MindCTI Ltd
• Monfox
• Openet Telecom
• Orga Systems
• Redknee
• Sobha Renaissance IT (SRIT)
• STROM Telecom
• Subex Azure Limited (SAL)
• Syndesis
• Telcordia Technologies Inc
• Trendium
• Vallent Corp
• Vitria
• VPIsystems Inc

Chapter 5: Quantitative Forecasts and Analysis

• Forecast Methodology
• Overall OSS and BSS Software Market
• Overall Revenue Split Up
• OSS Split-Up
• BSS Split-Up
• Geographical and Revenue Component-wise Distribution
• Overall Geographical Distribution
• Overall Revenue Component-wise Distribution
• Modular Break-Up
• Network Planning and Engineering (NPE)
• Fault Management (FM)
• Performance Management (PM)
• Provisioning and Service Activation (PSA)
• Inventory Management (IM)
• Billing and Customer Care (B&CC)
• Mediation (MD)
• Revenue Assurance (RA) 0OSS/BSS Vendor Rakings Based on Net Profit Margins
• Conclusions
• Recommendations

List of Tables

• Table 1-1: Comparison between NGN, PSTN and PSDN
• Table 3-1: OSS/J Certified APIs
• Table 3-2: OSS/J API Referencing Vendors
• Table 4-2: Vendor Summary

List of Figures

• Figure 2-1: OSS and BSS Positions
• Figure 2-2: NGOSS Views
• Figure 3-1: Logical Layers of TMN
• Figure 3-2: NGOSS and OSS/J Synchronization
• Figure 3-3: TMF/Prosspero Processes
• Figure 3-4: OSA/Parlay Framework
• Figure 3-5: MDA Levels
• Figure 3-6: OSS/J API Proposed Coverage for BT

List of Charts

• Chart 5-1: Consolidated OSS/BSS Revenues (In Million USD)
• Chart 5-2: Consolidated Revenue Functional Split-Up (In Million USD)
• Chart 5-3: OSS Revenue Split-Up (In Million USD)
• Chart 5-4: BSS Revenue Split-Up (In Million USD)
• Chart 5-5: Consolidated Revenue Geographical Split-Up (In Million USD)
• Chart 5-6: Consolidated Revenue Geographical Summary (%)
• Chart 5-7: Consolidated Revenue Component-wise Split-Up (In Million USD)
• Chart 5-8: NPE Geographical Split-Up (In Million USD)
• Chart 5-9: NPE Geographical Summary (%)
• Chart 5-10: NPE Component-wise Split-up (In Million USD)
• Chart 5-11: FM Geographical Split-Up (In Million USD)
• Chart 5-12: FM Geographical Summary (%)
• Chart 5-13: FM Component-wise Split-up (In Million USD)
• Chart 5-14: PM Geographical Split-Up (In Million USD)
• Chart 5-15: PM Geographical Summary (%)
• Chart 5-16: PM Component-wise Split-up (In Million USD)
• Chart 5-17: PSA Geographical Split-Up (In Million USD)
• Chart 5-18: PSA Geographical Summary (%)
• Chart 5-19: PSA Component-wise Split-up (In Million USD)
• Chart 5-20: IM Geographical Split-Up (In Million USD)
• Chart 5-21: IM Geographical Summary (%)
• Chart 5-22: IM Component-wise Split-up (In Million USD)
• Chart 5-23: B&CC Geographical Split-Up (In Million USD)
• Chart 5-24: B&CC Geographical Summary (%)
• Chart 5-25: B&CC Component-wise Split-up (In Million USD)
• Chart 5-26: MD Geographical Split-Up (In Million USD)
• Chart 5-27: MD Geographical Summary (%)
• Chart 5-28: MD Component-wise Split-up (In Million USD)
• Chart 5-29: RA Geographical Split-Up (In Million USD)
• Chart 5-30: RA Geographical Summary (%)
• Chart 5-31: RA Component-wise Split-up (In Million USD)
• Chart 5-32: Operator Billing Revenue Losses (In Million USD)
• Chart 5-33: OSS/BSS Vendor Ranking Based On Net Profit Margins (%)

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