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The Impact of IMS on NGN OSS/BSS Market with Forecast for 2009-2014

A Research Report: 128 pages, Report ID R-0912A, published December 2009.

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Report in a Nutshell


IP Multimedia Subsystem (IMS) is expected to have a profound impact on Next Generation Network (NGN) Operational Support System and Business Support System (OSS/BSS) stakeholders. While network operators are taking measured but decisive steps towards IMS-enabling their networks, it is critical to assess the impact of IMS on their OSS/BSS infrastructure and operations.

This report introduces IMS and OSS/BSS concepts and contextually maps them. It addresses the implications of IMS implementation on individual components of OSS and BSS and evaluates institutionalized and individual efforts to standardize. The report analyzes stakeholder initiatives and products. Finally, it breaks down the individual component market for IMS and non-IMS criteria.

Key Benefits:


  • Overall assessment of the drivers of NGN OSS/BSS due to IMS implementation and operation
  • Evaluation of major vendors including IMS initiatives, products and solutions, customers and strategies
  • Quantitative forecast for years 2009 - 2014 including:
    • Global Market for IMS-OSS broken down by Functional Module
    • Global Market for IMS-BSS broken down by Functional Module
    • Global Market for non-IMS OSS/BSS broken down by OSS and BSS
    • Global Market for non-IMS-OSS broken down by Functional Module
  • IMS and non-IMS OSS and BSS Functional Module Analysis by Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD), and Revenue Assurance (RA)

Target Audience


  • Network operators that are deploying IMS, considering IMS, or have made the decision to deploy an IMS network
  • Service providers that are making plans to utilize IMS core network to provide services to subscribers
  • Hardware, software, and solution vendors for IMS and related technologies such as Service Delivery Platforms (SDP)
  • Network operator managers tasked with making long-term architecture and support system decisions including vendor decisions
  • Product management personnel concerned with the impact of OSS and BSS systems on next generation application and services rollout such as IP Multimedia Subsystem (IMS) and technology and/or application frameworks or platforms
  • Managers and Directors tasked with OSS responsibilities and anyone that is involved in OSS/BSS decision making
  • Vendors and service providers to network operators interested in their prospects for selling NGN OSS/BSS

Table of Contents


1 Executive Summary

2 The Mechanics of IMS and NGN
     2.1 Background
     2.2 What is NGN
     2.3 Introduction and history
          2.3.1 Timeline
     2.4 What is IMS?
          2.4.1 Background
          2.4.2 HSS
          2.4.3 Application and media servers
          2.4.4 CSCF
          2.4.5 Interconnection protocols
     2.5 Drivers behind IMS
          2.5.1 Value-Added Services
          2.5.2 Transparency in Access
          2.5.3 Scalability
          2.5.4 Industry Consortia
     2.6 Conclusion

3 NGN OSS/BSS: Components, IMS Implications and Frameworks

     3.1.1 Network Planning and Engineering
          3.1.1.1 IMS Implications
          3.1.1.2 Market Size
     3.1.2 Fault Management
          3.1.2.1 IMS Implications
          3.1.2.2 Market Size
     3.1.3 Performance Management
          3.1.3.1 IMS Implications
          3.1.3.2 Market Size
     3.1.4 Provisioning and Service Activation
          3.1.4.1 IMS Implications
          3.1.4.2 Market Size
     3.1.5 Inventory Management
          3.1.5.1 IMS Implications
          3.1.5.2 Market Size
     3.1.6 Billing and Customer Care
          3.1.6.1 IMS Implications
          3.1.6.2 Market Size
     3.1.7 Mediation
          3.1.7.1 IMS Implications
          3.1.7.2 Market Size
     3.1.8 Revenue Assurance
          3.1.8.1 IMS Implications
          3.1.8.2 Market Size
     3.2 Approaches towards IMS-enabling OSS/BSS
          3.2.1 OSS/J
          3.2.2 OSA/Parlay
          3.2.3 MDA
          3.2.4 Information Technology Infrastructure Library (ITIL)
     3.3 The Dichotomy of SDP in Context of IMS
          3.3.1 SDP Evolution and its Overlap with IMS
          3.3.2 Benefits of SDP
          SDP Architecture
     3.4 SOA-The Bedrock for SDP and OSS/BSS
     3.5 Pointers to the Anatomy of OSS/BSS
          3.5.1 Middleware
          3.5.2 Service Oriented Application Protocol (SOAP)
          3.5.3 Web Services (WS)
          3.5.4 Extensible Markup Language (XML)
          3.5.5 Telecommunication Management Network (TMN)
          3.5.6 FCAPS.
          3.5.7 Simple Network Management Protocol (SNMP)
          3.5.8 Common Management Information Protocol (CMIP)
          3.5.9 Enterprise Application Integration (EAI)
          3.5.10 Enterprise Service Bus (ESB)

4 Vendor initiatives
     4.1 Vendor Landscape Observations
     4.2 Vendor Summary
          4.2.1 Amdocs
               4.2.1.1 Introduction
               4.2.1.2 Product Names
               4.2.1.3 Product Features
               4.2.1.4 Major Customers
               4.2.1.5 Revenues
               4.2.1.6 Qualitative Assessment
               4.2.1.7 IMS Strategy
          4.2.2 CBOSS
               4.2.2.1 Introduction
               4.2.2.2 Product Names
               4.2.2.3 Product Features.
               4.2.2.4 Major Customers
               4.2.2.5 Revenues
               4.2.2.6 Qualitative Assessment
               4.2.2.7 IMS Strategy
          4.2.3 Cerillion
               4.2.3.1 Introduction
               4.2.3.2 Product Names
               4.2.3.3 Product Features
               4.2.3.4 Major Customers
               4.2.3.5 Revenues
               4.2.3.6 Qualitative Assessment
               4.2.3.7 IMS Strategy.
          4.2.4 Comarch
               4.2.4.1 Introduction
               4.2.4.2 Product Names
               4.2.4.3 Product Features
               4.2.4.4 Major Customers
               4.2.4.5 Revenues
               4.2.4.6 Qualitative Assessment
               4.2.4.7 IMS Strategy
          4.2.5 Comptel Corporation
               4.2.5.1 Introduction
               4.2.5.2 Product Names
               4.2.5.3 Product Features
               4.2.5.4 Major Customers
               4.2.5.5 Revenues
               4.2.5.6 IMS Initiatives
               4.2.5.7 Qualitative Assessment
          4.2.6 Comverse
               4.2.6.1 Introduction
               4.2.6.2 Product Names
               4.2.6.3 Product Features
               4.2.6.4 Major Customers
               4.2.6.5 Revenues
               4.2.6.6 IMS Initiatives
               4.2.6.7 Qualitative Assessment
          4.2.7 Evolving Systems Inc
               4.2.7.1 Introduction
               4.2.7.2 Product Names
               4.2.7.3 Product Features
               4.2.7.4 Major Customers.
               4.2.7.5 Revenues
               4.2.7.6 IMS Initiatives
               4.2.7.7 Qualitative Assessment
          4.2.8 Formula Telecom Solutions
               4.2.8.1 Introduction
               4.2.8.2 Product Names
               4.2.8.3 Product Features
               4.2.8.4 Major Customers
               4.2.8.5 Revenues
               4.2.8.6 IMS Initiatives
               4.2.8.7 Qualitative Assessment
          4.2.9 Hewlett-Packard Company
               4.2.9.1 Introduction
               4.2.9.2 Product Names
               4.2.9.3 Product Features
               4.2.9.4 Major Customers
               4.2.9.5 Revenues
               4.2.9.6 Qualitative Assessment
               4.2.9.7 IMS Initiatives
          4.2.10 Intec Telecom Systems
               4.2.10.1 Product Names
               4.2.10.2 Product Features
               4.2.10.3 Major Customers
               4.2.10.4 Revenues
               4.2.10.5 Qualitative Assessment
               4.2.10.6 IMS Initiatives
          4.2.11 LHS
               4.2.11.1 Introduction
               4.2.11.2 Product Names
               4.2.11.3 Product Features
               4.2.11.4 Major Customers
               4.2.11.5 Revenues
               4.2.11.6 Qualitative Assessment
               4.2.11.7 IMS Initiatives
     4.2.12 Metratech
               4.2.12.1 Introduction
               4.2.12.2 Product Names
               4.2.12.3 Product Features
               4.2.12.4 Major Customers
               4.2.12.5 Revenues
               4.2.12.6 IMS Initiatives
               4.2.12.7 Qualitative Assessment
          4.2.13 MindCTI Ltd
               4.2.13.1 Introduction
               4.2.13.2 Product Names
               4.2.13.3 Product Features
               4.2.13.4 Major Customers
               4.2.13.5 Revenues
               4.2.13.6 IMS Initiatives
               4.2.13.7 Qualitative Assessment
          4.2.14 Oracle
               4.2.14.1 Introduction
               4.2.14.2 Product Names
               4.2.14.3 Product Features
               4.2.14.4 Major Customers
               4.2.14.5 Revenues
               4.2.14.6 IMS Strategies
               4.2.14.7 Qualitative Assessment
          4.2.15 Redknee
               4.2.15.1 Introduction
               4.2.15.2 Product Names
               4.2.15.3 Product Features
               4.2.15.4 Major Customers
               4.2.15.5 Revenues
               4.2.15.6 IMS Initiatives
               4.2.15.7 Qualitative Assessment
          4.2.16 Subex Limited
               4.2.16.1 Introduction
               4.2.16.2 Product Names
               4.2.16.3 Product Features
               4.2.16.4 Major Customers
               4.2.16.5 Revenues
               4.2.16.6 IMS Initiatives
               4.2.16.7 Qualitative Assessment
          4.2.17 Telcordia Technologies Inc
               4.2.17.1 Introduction
               4.2.17.2 Product Names
               4.2.17.3 Product Features
               4.2.17.4 Major Customers
               4.2.17.5 Revenues
               4.2.17.6 IMS Initiatives
               4.2.17.7 Qualitative Assessment
          4.2.18 VPIsystems Inc
               4.2.18.1 Introduction
               4.2.18.2 Product Names
               4.2.18.3 Product Features
               4.2.18.4 Major Customers
               4.2.18.5 Revenues
               4.2.18.6 IMS Initiatives
               4.2.18.7 Qualitative Assessment
          4.2.19 Xius-BCGI
               4.2.19.1 Introduction
               4.2.19.2 Product Names
               4.2.19.3 Product Features
               4.2.19.4 Differentiators
               4.2.19.5 Revenues
               4.2.19.6 IMS Strategy
               4.2.19.7 Qualitative Assessment
     4.3 Conclusions

5 Quantitative forecast
     5.1 Forecast Methodology
     5.2 Overall OSS and BSS Solutions Market
     5.3 General Observations
     5.4 IMS OSS and BSS Functional Module Analysis
          5.4.1 NPE
          5.4.2 FM
          5.4.3 PM
          5.4.4 PSA
          5.4.5 IM
          5.4.6 B&CC
          5.4.7 MD
          5.4.8 RA
     5.5 Non-IMS OSS and BSS Functional Module Analysis
          5.5.1 NPE
          5.5.2 FM
          5.5.3 PM
          5.5.4 PSA
          5.5.5 IM
          5.5.6 B&CC
          5.5.7 MD
          5.5.8 RA
     5.6 Overall Analysis
     5.7 Conclusions
     5.8 Recommendations

List of Tables

Table 5-1: Global Market for OSS and BSS Solutions
Table 5-2: Global Market for OSS and BSS Solutions by Network Element Type.
Table 5-3: Global Market for IMS OSS/BSS Solutions broken down by OSS and BSS Classes
Table 5-4: Global Market for IMS-OSS broken down by Functional Module
Table 5-5: Global Market for IMS-BSS broken down by Functional Module
Table 5-6: Global Market for non-IMS OSS/BSS broken down by OSS and BSS
Table 5-7: Global Market for non-IMS-OSS broken down by Functional Module
Table 5-8: Global Market for non-IMS-BSS broken down by Functional Module
Table 5-9: IMS OSS NPE by Region
Table 5-10: IMS OSS NPE by Solution Component
Table 5-11: IMS OSS FM by Region
Table 5-12: IMS OSS FM by Solution Component
Table 5-13: IMS OSS PM by Region
Table 5-14: IMS OSS PM by Solution Component
Table 5-15: IMS OSS PSA by Region
Table 5-16: IMS OSS PSA by Solution Component
Table 5-17: IMS OSS IM by Region
Table 5-18: IMS OSS IM by Solution Component
Table 5-19: IMS BSS B&CC by Region
Table 5-20: IMS BSS B&CC by Solution Component
Table 5-21: IMS BSS MD by Region
Table 5-22: IMS BSS MD by Solution Component
Table 5-23: IMS BSS RA by Region
Table 5-24: IMS BSS RA by Solution Component
Table 5-25: Non-IMS OSS NPE by Region
Table 5-26: Non-IMS OSS NPE by Solution Component
Table 5-27: Non-IMS OSS FM by Region
Table 5-28: Non-IMS OSS FM by Solution Component
Table 5-29: Non-IMS OSS PM by Region
Table 5-30: Non-IMS OSS PM by Solution Component
Table 5-31: Non-IMS OSS PSA by Region
Table 5-32: Non-IMS OSS PSA by Solution Component
Table 5-33: Non-IMS OSS IM by Region
Table 5-34: Non-IMS OSS IM by Solution Component
Table 5-35: Non-IMS BSS B&CC by Region
Table 5-36: Non-IMS BSS B&CC by Solution Component
Table 5-37: Non-IMS BSS MD by Region
Table 5-38: Non-IMS BSS MD by Solution Component
Table 5-39: Non-IMS BSS RA by Region
Table 5-40: Non-IMS BSS RA by Solution Component

List of Figures

Figure 2-1: IMS Components.
Figure 3-1: OSS and BSS Positions
Figure 3-2: Kabira PSA
Figure 3-3: NGOSS and OSS/J Synchronization.
Figure 3-4: TMF/Prosspero
Figure 3-5: OSA/Parlay Framework
Figure 3-6: The Position of SDP in Telco Environment
Figure 3-7: The network simplification achieved by SDP
Figure 3-8: TMN Layers
Figure 5-1: IMS OSS NPE by Region
Figure 5-2: IMS OSS FM by Region
Figure 5-3: IMS OSS PM by Region
Figure 5-4: IMS OSS PSA by Region
Figure 5-5: IMS OSS IM by Region
Figure 5-6: IMS BSS B&CC by Region
Figure 5-7: IMS BSS MD by Region
Figure 5-8: IMS BSS RA by Region
Figure 5-9: Non-IMS OSS NPE by Region
Figure 5-10: Non-IMS OSS FM by Region
Figure 5-11: Non-IMS OSS PM by Region
Figure 5-12: Non-IMS OSS PSA by Region
Figure 5-13: Non-IMS OSS IM by Region
Figure 5-14: Non-IMS BSS B&CC by Region
Figure 5-15: Non-IMS BSS MD by Region
Figure 5-16: Non-IMS BSS RA by Region
Figure 5-17: Global Market for OSS and BSS - By Functions
Figure 5-18: Global Market for OSS and BSS - By Components
Figure 5-19: Global Market for OSS and BSS - By Components

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