Eogogics

Non-technical professionals, managers and executives with an interest in VoIP communications technology and program management.

As VoIP goes mainstream and starts to supplant the traditional phone connections, understanding this technology becomes critical for all concerned with telecommunications and information technologies. With the confusing array of systems and applications that are now available, many mergers and acquisitions that have taken place, and the many new players that are in the marketplace – not to mention the protocols advancements that have occurred -- VoIP is not an easy technology to grasp.

This course will help you understand both the technology and applications of VoIP in simple, non-technical terms. We will discuss the types of VoIP deployments ranging from home offices and branch locations to campus environments. We will review the components of a VoIP system including all of the key definitions, concepts, and technologies. Finally, we will learn how to plan a successful VoIP deployment and how to avoid the common pitfalls through understanding of best -fits for deployment methodologies. At the end of this one-day course, you will have acquired a comprehensive overview of this technology from both the technical and managerial perspective.