- course id
- MANAGUP
- duration
- 1-2 day(s)
- Aimed At
-
Those who need to influence others over whom they have no direct authority or who wish to create a culture that encourages their direct reports to speak up.
- Prerequisites
-
None
- Course in a Nutshell
-
The success of today’s organizations depends as much on managing up as on managing down or across. Do you wish to enhance your organization’s effectiveness through a culture in which direct reports are encouraged to communicate with and influence their bosses? Do you wish to become a strategic partner with those above you on the organizational chart? Do you wish to get heard and get ahead? How can we hear our boss's criticisms of our work without getting defensive to meet our career goals and organization’s mission? Would you like to learn how to influence others across your organization over whom you have no direct authority? These are some of the issues addressed in this one- or two-day courses aimed at helping you develop relationships with your superiors that are beneficial mutually as well as to your organization as a whole.
- Customize It!
-
Customize this course at little-to-no additional expense. We can focus on whichever aspects of leading upward are most critical to your organization’s needs. The program can be taught as a one- or two-day course, with the two-day version including strategic analysis and more in-depth material.
- Learn How To
-
- Define voice
- Characterize upward leadership
- Achieve greater control of your career by learning how to subordinate your own interests to your organization’s
- Manage, support, and coach your boss
- Lead up and be a strategic partner to your organization’s leadership
- Take criticism professionally to be able to effect positive change
- Influence those over whom you have no direct authority
- Participate productively in meetings
- Course Outline
-
- Openers
- Discussion: What is upward leadership? How do we exercise voice in this organization?
- Case studies: Would you speak up in this situation? What are the risks? How can you best be heard?
- Managing and Supporting Your Boss
- Exercise: Determine your boss’ style and needs; create a personal plan for improving your relationship and work outcomes
- Coaching Your Boss (2-day program)
- Coaching skills and processes as they apply to those above us
- Exercise: Practice coaching your boss
- Receiving Criticism Productively
- Video: The Art of Criticism: Giving and receiving
- Exercise: Applying the 4 A’s
- Influencing without Authority
- Discussion: Sources of power and influence
- Exercise: Action plan to develop needed sources
- Understanding Strategy (2-day program)
- Discussion and short lecture: Porter’s 5 Forces
- Apply 5 Forces to your own industry
- Productive Meeting Participation (2-day program)
- Activity: Anchors and prevailing winds
- Close Out
- Wrap-up and Q & A
- Action Plan
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